Contact & help

We’re here to help you keep things moving.

Need help creating an event, managing guests, sending invitations or handling a payment? Reach InviteBaa through the channel that works best for you.

For the fastest help, send your event name and a short description of the issue.
Quick help

Find the right support faster.

Choose the area closest to your question before contacting us.

Creating or activating an event

Get help with event setup, guest capacity, purchase summaries and manual payment approval.

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Guests, invitations and RSVP

Ask about guest imports, unique links, invitation sending, RSVP responses or attendee limits.

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Gift registry and QR passes

Get assistance with gift options, guest submissions, QR pass access or event check-in.

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Common questions

Answers before you contact us.

These cover the questions event hosts ask most often.

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When can I start designing my invitation?

After you create the event, choose the guest capacity and submit payment proof. Invitation design becomes available when the payment is approved.

Can I add more guest capacity later?

Yes. If your guest list grows, you can purchase additional capacity for the same event without creating a new event.

How are invitations sent?

InviteBaa can send invitations to valid guest email addresses and phone numbers. You can also share each guest’s unique invitation link through WhatsApp, Viber or Copy Link.

What should I send when asking for support?

Include your account email, event name and a short description of the issue. Do not send your password, OTP, private guest tokens or complete bank credentials.

I submitted a payment. What happens next?

Your proof is reviewed through the manual payment workflow. Once approved, the next event setup steps become available in your dashboard.

Can guests contact InviteBaa for RSVP changes?

Guests should normally use their personal invitation link to update their RSVP. For event-specific decisions, they should contact the event host directly.

Still need help?

Send us a WhatsApp message, call the InviteBaa helpline or email our support team.